Frequently Asked Questions
Everything you need to know about your PYRA ELEMENTS experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
How do I initiate a return or exchange?
You can return or exchange any unworn item with original tags within 30 days of delivery. Simply visit our online returns portal to generate a prepaid shipping label.
Where are PYRA ELEMENTS products manufactured?
Our collections are ethically crafted in boutique workshops that prioritize sustainable manufacturing practices and high-quality craftsmanship.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my garments?
To maintain the longevity of your pieces, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the internal garment label.